Send Secure Email – Zix

It is our responsibility to encourage you to send us sensitive information through secure email, so we’ve implemented Zix email encryption.

Zix Message Center

Why secure email? –  Confidentiality cannot be guaranteed when sending standard internet email because messages sent via standard internet email travel in “plain text” and cross many networks before reaching their final destination.  As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Sending unencrypted email is akin to mailing a postcard.

Request a Free account – The MBC Secure Email Portal (Zix) is a free service.  To request an account, please visit the Contact Us page of our website and select “Send us a Secure Email”.  Select ‘Log into the Zix Message Portal’ and click ‘Register’ to create your free account.

Sending secure email – To send a secure email message to MBC, click on the link to ‘Log into the Zix Message Portal’.  You will be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can create a new Secure Email message by clicking on the “Compose” tab.  Enter the email address of the person you want to contact at MBC. If you do not know the email address or for general inquiries and to arrange a discussion on a new loan request, send a message to our general email account: [email protected]. Financials and supporting documentation for existing loans may be securely Zix mailed to: [email protected].

Retrieving secure email – When MBC sends you a secure email message, you will receive a notification message via standard Internet email.  Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password you established.  Once logged in, you can read your MBC Secure Email, download it to your computer or send a secure reply message.

How secure email works – When MBC sends you a secure email, the message is sent to a secure data center where it will be held for you to retrieve.  At the same time, a notification message is sent to you to inform you that a MBC Secure Email message is waiting to be retrieved.  The notification message will contain a link to the MBC Secure Email Message Center. Simply click on the link, log into the secure web site, and retrieve your message.